Terms of service

Welcome to Fitbloom. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Account Terms

By using our website, you confirm that:

  • You are at least 18 years old or using the website under the supervision of a parent or legal guardian.

  • The information you provide is accurate, complete, and up to date.

  • You are responsible for maintaining the confidentiality of your account information and password.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

2. Pricing and Payment

All prices listed on our website are in Indian Rupees (INR) unless stated otherwise.

We reserve the right to:

  • Modify product prices at any time without prior notice

  • Correct pricing errors if they occur

Payments must be completed through the available payment methods provided on our website, such as debit/credit cards, UPI, or other payment gateways.

Orders will only be processed after successful payment confirmation.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate.

However:

  • Colors may vary slightly depending on your device display

  • Minor variations in packaging or design may occur

We do not guarantee that all product information will always be completely error-free, but we aim to correct any inaccuracies as quickly as possible.

4. Order Acceptance

Once you place an order, you will receive an order confirmation via email or SMS.

However, we reserve the right to:

  • Cancel or refuse any order

  • Limit quantities purchased per customer

  • Cancel orders suspected of fraud or unauthorized transactions

If an order is canceled after payment, the amount will be refunded according to our refund policy.

5. Shipping and Delivery

We aim to process and ship orders as quickly as possible.

Delivery times may vary depending on:

  • Customer location

  • Courier partner availability

  • Unforeseen circumstances such as weather, logistics issues, or holidays

While we strive to meet estimated delivery timelines, Fitbloom cannot guarantee exact delivery dates.

Customers are responsible for providing accurate shipping information.

6. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Generally:

  • Items must be returned in unused and original condition

  • Return requests must be made within the specified return period

  • Refunds will be processed after the returned item is received and inspected

Shipping charges may be non-refundable unless the return is due to a defective or incorrect product.

7. Prohibited Uses

You may not use our website for any unlawful or unauthorized purposes.

Prohibited activities include:

  • Violating any applicable laws or regulations

  • Uploading harmful code or malware

  • Attempting to gain unauthorized access to our systems

  • Using our website for fraudulent or abusive activities

Violation of these rules may result in termination of access to our services.

8. Limitation of Liability

To the fullest extent permitted by law, Fitbloom shall not be liable for any indirect, incidental, or consequential damages resulting from:

  • Use or inability to use our website

  • Delays in shipping or delivery

  • Product misuse or improper handling

Our liability, if any, will be limited to the amount paid for the product purchased.

9. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of our website shall be subject to the exclusive jurisdiction of the courts in [Insert City/State, India].

10. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page with the updated “Last Updated” date.

Continued use of our website after changes indicates your acceptance of the revised Terms.