Privacy policy

Last updated: March 11, 2026




Privacy Policy

 

At Fitbloom, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

When you place an order or create an account, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through payment providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

  • Referral source

This information helps us improve our website and services.


2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and deliver your orders

  • To communicate with you about your purchases

  • To provide customer support

  • To improve our website and services

  • To prevent fraud and ensure security

  • To send updates, promotions, or newsletters (if you choose to receive them)

We only use your personal information when necessary to provide our services.


3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Understand how visitors use our website

  • Improve site performance and user experience

You can choose to disable cookies through your browser settings, but some parts of the website may not function properly.


4. Third-Party Services

We may use trusted third-party services to operate our business and provide our services, including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting platforms (such as Shopify)

  • Marketing and analytics services

These third parties only receive the information necessary to perform their services and are required to protect your data.

We are not responsible for the privacy practices of third-party websites linked from our website.


5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

Security measures may include:

  • Secure servers

  • Encrypted payment processing

  • Restricted access to sensitive information

However, no online system can guarantee complete security, and we encourage customers to protect their account information.


6. Customer Rights

As a customer, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data (where applicable)

  • Opt out of marketing communications at any time

To exercise these rights, you can contact us using the information below.


7. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take steps to remove it.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with the revised Last Updated date.