Shipping policy

 

At Fitbloom, we aim to deliver your orders as quickly and safely as possible. This Shipping Policy outlines how orders are processed, shipped, and delivered.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on Sundays or public holidays.

During periods of high demand, processing times may be slightly longer. If there is a significant delay in shipping your order, we will notify you via email or phone.

2. Shipping Methods

We work with reliable courier partners to ensure safe delivery of your orders.

Shipping may be handled by trusted logistics providers such as:

  • Delhivery

  • Blue Dart

  • Ekart

  • DTDC

  • Other regional courier partners

The shipping partner used may vary depending on your delivery location and service availability.

3. Delivery Timeframes

Estimated delivery times are:

Metro Cities: 3–5 business days
Other Cities and Towns: 4–7 business days
Remote Locations: 5–10 business days

Please note that delivery times are estimates and may vary depending on courier operations and location.

4. Shipping Costs

Shipping charges will be calculated and displayed during checkout.

Our shipping options may include:

  • Free shipping on selected orders or promotional offers

  • Standard shipping charges depending on location and order value

Any applicable shipping fees will be clearly shown before payment is completed.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or SMS containing your tracking number and tracking link.

You can use this information to monitor your shipment's progress through the courier partner's website.

If you do not receive tracking information within a few days after placing your order, please contact us.

6. Delivery Issues and Delays

While we work with reliable shipping partners, delays may sometimes occur due to:

  • Weather conditions

  • Courier service disruptions

  • Incorrect or incomplete shipping addresses

  • High order volumes during sales or holidays

If your package is significantly delayed or appears lost, please contact our support team and we will assist in resolving the issue as quickly as possible.

Customers are responsible for providing accurate shipping details at checkout.